Table 3.

Symptom matrix

SYMPTOMSOBSERVEDREPORTEDSUSPECTED
DEFINITIONEXAMPLEDEFINITIONEXAMPLEDEFINITIONEXAMPLE
CognitiveDirectly observed or assessed phenomena pertaining to the mental processes of knowledge, perception, memory, judgment, and reasoningThe patient frequently asks the physician to repeat questions and is unable to decide when to book the next visitExperience of mental processes is described by the patient or signs relating to mental processes are described by othersThe patient describes concern about forgetfulness, feeling anxious, and an inability to make decisions. The patient’s mother describes observations that reflect illogical thinkingImpairment in cognitive processes is inferred on the basis of described behaviour, events, or experiencesThe patient describes answering the telephone while her toddler is in the bathtub and only recalling that she has done so when alerted by a cry from the bathroom
EmotionalPatient displays behavioural manifestations of feelings and mood states observed by the physician*The patient is smiling and laughing throughout the office visitA patient’s specific description of feelings or mood, or related somatic or physiologic experienceThe patient describes that she feels very content and happy and no longer has any worriesInferred feelings or mood states from the patient’s statements or behaviourThe patient is not spontaneous in speech, speaks softly, and believes her current situation has no solution
SensoryA patient’s sensory experiences cannot be observed. Beyond the standard senses of vision, hearing, taste, smell, touch, temperature, and pain, keep in mind other senses such as proprioception, kinesthesia, acceleration, velocity, orientation to gravity, etc. One can observe consequences of the sensory experience (eg, blindness, deafness) through behaviour, but these will often be inferredThe patient knocks over items and bumps into furniture as she walks into the roomA patient’s or other’s report of sensory experiences or explicit description of experiences that are confirmed to be sensations by the physicianThe patient reports hearing voicesExperiences that are described or alluded to by the patient or observations by others, or direct observations by the physician that might be interpreted as sensory phenomena. Treat suspicion as a hypothesis to be tested over timePatient frequently stops speaking mid-sentence and looks around the room. Physician infers the patient is hearing voices
BehaviouralObserved patient actionsThe patient’s speech is extremely loud and pressuredPatient or others report behaviourThe patient reports she has been staying up all night and spending excessive amounts of money shoppingSuspected behaviour based on information received by the physicianPatient denies drinking but has a high MCV and recently had a car accident
  • MCV—mean corpuscular volume.

  • * Emotions are inferred.