Article Figures & Data
Figures
- Figure 2
Research schematic
- Figure 3
Reported benefits of advanced access
Tables
AGE GROUP N (%) Preschool (< 5 y) 1872 (4.1) Elementary (5–19 y) 8016 (17.7) 20–34 y 6994 (15.5) 35–54 y 13 653 (30.2) 55–64 y 6650 (14.7) 65–74 y 4100 (9.1) ≥75 y 4188 (9.3) - Table 2
Patient satisfaction results for the comparison between advanced access and traditional booking practices: Responses were based on a 5-point Likert scale.
QUESTION T DF P VALUE (2-TAILED) MEAN DIFFERENCE How satisfied are you with the current appointment booking at this office? 4.136 158.985 < .001 0.39 How would you rate the length of time you waited to get this appointment? 2.597 166.674 .01 0.26 How would you rate the length of time waiting during today’s visit? 5.016 443 < .001 0.51 How would you rate a recent experience getting through to this office by telephone? 3.298 444 .001 0.34
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