Language interpretative services, just-in-time communication | Services provided to address language barriers in accessing health care services by implementing mechanisms to facilitate or enhance communication between clients and health care providers. The most common approach to respond to this need is the use of interpreter services. In order to ensure just-in-time interpretation, those services should be provided promptly, essentially right through oral interpretation, by using bilingual providers and staff, hiring staff interpreters, contracting with qualified interpreters, and creating interpreter pools22 |
Comprehensive health care | Comprises an integral approach to providing health care considering several key aspects:
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Prevention (primary and secondary) activities or interventions -
High-quality and continuity of care -
Interprofessional collaboration and coordinated teamwork -
Adequacy of health care resources (personnel, facilities, equipment, support services, etc) -
Arranging referrals to secondary, tertiary, or supportive services -
Identification and management of psychosocial problems
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Evidence-based guidelines for clinical practice | Introduction in clinical practice of a compilation of standardized recommendations for clinicians aimed at providing effective care to patients with specific conditions. These recommendations are based on the best available scientific and academic evidence and practical experience |
Training and mentorship for health care providers | This refers to a well-designed results-oriented strategy. As stated by the CFPC, “While graduation from an accredited Canadian family medicine residency program provides the knowledge and skills necessary to enter the profession, this is by no means the final step of the educational process for family physicians in Canada.”27 As health professionals, family physicians and other primary care practitioners need to remain up to date on advances and trends in medicine and health care delivery. This is achieved through participation in various academic activities that constitute continuing professional development. The CFPC encourages and supports family physicians in meeting their CPD goals through various programs and services, including Mainpro credit reporting, Self Learning, Linking Learning to Practice, Pearls, and other educational strategies27 |
Intersectoral collaboration | A strategy consisting of coordinated actions between the health sector and health services, as well as other stakeholders and sectors of society (education, industry, sanitation, environment, etc), working together to achieve specific health goals for the population |
Community engagement and support | Community participation is an educational and empowering process in which the people, in partnership with those who are able to assist them, identify the problems and the needs and increasingly assume responsibilities themselves to plan, manage, control, and assess the collective actions that are proved necessary to address these problems and needs. This strategy should be built on a genuine community– health sector partnership looking to develop effective health services for the communities |