RACE CALLS | | | | | | | | | | | |
Total no. of calls | 25 | 7 | 3 | 24 | 5 | 6 | 6 | 14 | 48 | 10 | 148 |
No. of calls that prevented specialist consultations | 14 | 2 | 2 | 14 | 0 | 6 | 1 | 6 | 37 | 4 | 86 |
No. of calls that prevented ED visits | 8 | 0 | 1 | 10 | 3 | 4 | 5 | 5 | 11 | 1 | 48 |
Costs, $ | | | | | | | | | | | |
Total direct costs* (A) | 2550 | 714 | 306 | 2448 | 510 | 612 | 612 | 1428 | 4896 | 1020 | 15 096 |
Savings, $ | | | | | | | | | | | |
Direct variable cost avoidance | | | | | | | | | | | |
• Avoiding specialist consultations† | 2326 | 332 | 332 | 2255 | 0 | 1028 | 163 | 1269 | 6558 | 621 | 14 885 |
• Avoiding ED visits‡ | 1536 | 0 | 192 | 1920 | 576 | 768 | 960 | 960 | 2112 | 192 | 9216 |
Total savings (B) | 3862 | 332 | 524 | 4175 | 576 | 1796 | 1123 | 2229 | 8670 | 813 | 24 101 |
Actual savings (B - A) | 1312 | −382 | 218 | 1727 | 66 | 1184 | 511 | 801 | 3774 | −207 | 9005 |
Per-call cost avoidance§ | 52 | −55 | 73 | 72 | 13 | 197 | 85 | 57 | 79 | −21 | 61 |