Best time for an appointment | | | .01 |
• Morning | 43.2 | 35.0 | |
• Afternoon | 24.8 | 20.0 | |
• Evening | 19.0 | 18.0 | |
• Weekend | 13.9 | 12.6 | |
• No preference | 23.6 | 32.9 | |
Confirmation of the appointment | | | < .001 |
• 1, 2, or 3 d before appointment | 91.7 | 75.1 | |
• No need for confirmation | 8.2 | 24.9 | |
Best way to confirm | | | .06 |
• Telephone | 72.5 | 67.0 | |
• Short message service | 26.8 | 30.8 | |
• E-mail | 23.6 | 25.7 | |