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Research ArticleResearch

Electronic consultation questions asked to addiction medicine specialists by primary care providers

Retrospective content analysis

Cynthia Chan, Grace Zhu, Clare Liddy, Daniel T. Myran, Erin Keely and Arun Radhakrishnan
Canadian Family Physician May 2025; 71 (5) e82-e89; DOI: https://doi.org/10.46747/cfp.7105e82
Cynthia Chan
Family physician practising in Ontario.
MD CCFP
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Grace Zhu
Family physician practising in British Columbia.
MD CCFP
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Clare Liddy
Chair and Professor in the Department of Family Medicine at the University of Ottawa in Ontario, Clinician Investigator in the CT Lamont Primary Health Care Research Centre at the Bruyère Health Research Institute, and Co-Executive Director of the Ontario eConsult Centre of Excellence.
MD MSc CCFP FCFP
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Daniel T. Myran
Public health and preventative medicine physician at the Ottawa Hospital, and Research Chair and Assistant Professor in Social Accountability in the Department of Family Medicine at the University of Ottawa.
MD MPH CCFP FRCPC
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Erin Keely
Endocrinologist at the Ottawa Hospital, Professor in the Department of Medicine at the University of Ottawa, and Co-Executive Director of the Ontario eConsult Centre of Excellence.
MD FRCPC
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Arun Radhakrishnan
Family physician and Assistant Professor in the Department of Family Medicine at the University of Ottawa, Investigator at the Bruyère Health Research Institute, and Lead for Clinical Research in the Department of Family Practice at the Ottawa Hospital.
MDCM MSc CCFP
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  • For correspondence: aradhakr@uottawa.ca
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Article Figures & Data

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    Figure 1.

    Classification of addiction medicine electronic consultation cases by question type (diagnosis, drug treatment, and management)

Tables

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    Table 1.

    Patient and PCP demographic characteristics

    PARTICIPANT CHARACTERISTICNO. OF CASESPERCENTAGE OF CASES
    PCP (n=99)
    Type
       • MD11387.6
       • NP1612.4
    Region of practice
       • Champlain12395.3
       • Toronto Central43.1
       • Mississauga Halton21.6
    Patient (n=129)
    Gender
       • Female6046.5
       • Male6953.5
    Age
       • ≤2010.8
       • 20 to 394736.4
       • 40 to 596046.5
       • 60 to 791914.7
       • ≥8021.6
    Concurrent conditions
    • Mental health conditions7356.5
       -Depression4434.1
       -Anxiety3829.5
       -PTSD129.3
       -Insomnia75.4
    • Chronic pain4938.0
    • Concurrent substance use*3728.7
    • No reported concurrent condition2922.5
    • NP—nurse practitioner, PCP—primary care provider, PTSD—posttraumatic stress disorder.

    • ↵* Concurrent substance use includes patient cases where PCPs submitted electronic consultations regarding the use of a primary substance and reported concurrent substance use, as well as cases where PCPs submitted electronic consultations regarding the use of multiple substances. Concurrent substance use includes use of substances that do not necessarily meet the criteria for a diagnosed substance use disorder. Some cases may consist of multiple concurrent conditions, so the sum exceeds the total number of cases (n=129).

    • View popup
    Table 2.

    Primary substance(s) for which primary care providers sent an electronic consultation to addiction medicine specialists

    SUBSTANCENO. OF CASESPERCENTAGE OF CASES
    Opioid4938.0
    Alcohol4534.9
    Stimulant118.5
    Cannabis86.2
    Polysubstance use86.2
    Benzodiazepines32.3
    Other substances21.6
    Tobacco10.8
    Non-substance addiction (ie, gambling)10.8
    • View popup
    Table 3.

    Categorization of addiction medicine electronic consultation cases by clinical topic

    CATEGORYCLINICAL TOPICDESCRIPTIONNO. OF CASESPERCENTAGE OF CASES
    Chronic pain and controlled substancesChronic pain managementTreatment of noncancer chronic pain3728.7
    Prescribing controlled substancesPCP-prescribed controlled substances (narcotic, stimulant, benzodiazepine) that are non–opioid agonist treatments3124.0
    Opioid tapering–medication managementMedical approach to decreasing prescribed opioid dosage over time1713.2
    Harm reductionStrategies aimed at reducing negative consequences associated with drug use (including safe supply)97.0
    Opioid tapering–patient communication and decision makingAdvice for discussing opioid tapering with patients21.6
    Long-term managementAnti-cravingMedical management for chronic relapse prevention (generally for alcohol)3325.6
    Accessing resourcesCommunity-based or inpatient patient programs to assist in substance use management2116.3
    OATMedical management of opioid use disorder; use of OATs (ie, buprenorphine, methadone, SROM)1814.0
    AbstinenceAdvice to achieve patient goal of refraining from problematic substance use107.8
    Short-term managementWithdrawalAdvice on prevention and management of symptoms developed when patient stops or cuts down on a substance for which they have developed physical tolerance2821.7
    Rehabilitation or detoxificationManagement of physical and psychological effects of stopping an addictive substance (inpatient or outpatient)1511.6
    IntoxicationPattern of physical, behavioural, or psychological changes produced by active drug use75.4
    Concurrent disordersConcurrent psychiatric disordersMedical history includes psychiatric conditions that are complicating substance use management2519.4
    Medical complicationsSubstance use–related medical complications (eg, liver cirrhosis with alcohol use disorder)118.5
    Concurrent medical disordersMedical history includes conditions that are complicating substance use management86.2
    OtherNAUnlisted clinical topics including safety (return to work, driving), urine drug screens, and non–substance addiction1914.7
    • NA—not applicable, OAT—opioid agonist therapy, PCP—primary care provider, SROM—slow-release oral morphine.

    • View popup
    Table 4.

    Referral outcomes of electronic consultations as reported by primary care providers

    RESULT OF ELECTRONIC CONSULTATIONNO. OF CASESPERCENTAGE OF CASES
    I was able to confirm a course of action that I originally had in mind3627.9
    I got good advice for a new or additional course of action that I will be implementing8868.2
    I got good advice for a new or additional course of action that I am not able to implement43.1
    None of the above10.8
    Referral was originally contemplated but now avoided at this stage4232.6
    Referral was originally contemplated and is still needed2922.5
    Referral was not originally contemplated and is still not needed5038.8
    Referral was not originally contemplated, but electronic consultation resulted in a referral being initiated43.1
    Other43.1
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Canadian Family Physician: 71 (5)
Canadian Family Physician
Vol. 71, Issue 5
1 May 2025
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Electronic consultation questions asked to addiction medicine specialists by primary care providers
Cynthia Chan, Grace Zhu, Clare Liddy, Daniel T. Myran, Erin Keely, Arun Radhakrishnan
Canadian Family Physician May 2025, 71 (5) e82-e89; DOI: 10.46747/cfp.7105e82

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Electronic consultation questions asked to addiction medicine specialists by primary care providers
Cynthia Chan, Grace Zhu, Clare Liddy, Daniel T. Myran, Erin Keely, Arun Radhakrishnan
Canadian Family Physician May 2025, 71 (5) e82-e89; DOI: 10.46747/cfp.7105e82
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