Case scenario
You have been trying to help a middle-aged woman manage her diabetes without success. When you discuss this with a colleague, he tells you he recently treated a woman with the same description for an infection and a high serum glucose level in your acute care clinic. He notes that she is Indigenous and lived on a reserve in the north, but moved to the city a few years ago. You check her chart and realize this is the same woman, but you did not know she was Indigenous and had never thought to ask. You wonder how to build a therapeutic alliance with her.
Evidence
Clinicians are aware that, on average, Indigenous peoples in Canada have more chronic and infectious diseases and a shorter life expectancy than other Canadians do, but generally attribute this to a complex mix of factors that are difficult to change. However, some interesting research is shedding light on this area, and specific clinical guidance is now available.
Two areas of research have been illuminating why Indigenous peoples have poorer health outcomes. First, there is growing evidence on social determinants of health and how poverty, overcrowding, and inadequate access to clean water can all contribute to ill health.1 Second, research has shown that Indigenous peoples in Canada frequently experience racism, which might affect their access to health care.2,3 There is also evidence that experiencing racism is stressful and coping with it depletes both mental and physical resources,4 which can affect health. For example, the higher rates of HIV infection among Indigenous peoples have been linked to factors such as violence, stigma, and discrimination.5
So what can be done? A number of best practices have been developed to help address social determinants of health in clinical care by fostering respectful therapeutic relationships and identifying broader actions to create more supportive environments for health (Box 1).6,7 There are now guidelines and policy documents to help front-line clinicians better care for Indigenous patients by promoting cross-cultural understanding, engaging in self-reflection, and practising culturally safe care.8,9
Best practices for social determinants of health
At the patient care level
Treat patients with dignity and respect and create a safe space for disclosure
Ask patients about social challenges in a caring way
Allocate extra time for complex health and social needs
Know about local referral resources
Refer and help patients access benefits and support services
At the clinic or nursing station level
Add chart reminders or recall systems for patients at risk
Engage other clinicians in your practice to create a culture of reflection and a more “upstream” approach
Consider alternative models of care such as outreach, or using patient navigators to assist patients on their journey in the health and social systems
At the community level
Reach out to local leaders to discuss the health and social challenges that are common in the community
Use clinical experience and research evidence to advocate for social change
Engage in community needs assessment and health planning
Partner with community groups, public health, and local leaders to advance collaborative initiatives that address or attenuate the effects of health inequities
Adapted from Andermann.7
Bottom line
There is a growing commitment to improve the health of Indigenous peoples in Canada by promoting relationships of mutual understanding and respect at multiple levels, including within the health care system. Guidelines and best practices are now available to support efforts in this direction.
Notes
CCDR CANADA COMMUNICABLE DISEASE REPORT
CCDR Highlights summarize the latest evidence on infectious diseases from recent articles in the Canada Communicable Disease Report, a peer-reviewed online journal published by the Public Health Agency of Canada. This highlight was prepared by Dr Patricia Huston, a family physician, public health physician, and Editor-in-Chief of the Canada Communicable Disease Report.
Footnotes
La traduction en français de cet article se trouve à www.cfp.ca dans la table des matières du numéro de juillet 2017 à la page e333.
- Copyright© the College of Family Physicians of Canada
References
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