Table 1

Service gaps in current practice

TYPE OF GAPDESCRIPTION
Access
  • Lack of early identification of patients owing to differing definitions of palliative population

  • Persistent lack of designated and dedicated coordinators or navigators to oversee organization, support case finding (patient rostering), and coordinate best practices across relevant care sectors

  • Lack of sufficient expert medical palliative care resources to assist family physicians with the provision of care (timely and consistent access, eg, after hours)

Assessment
  • Lack of appropriate tools that allow family physicians to provide best practices care in home and community settings

  • Inconsistent or nonexistent application of outcome-based, EOL care domain assessment tools

Care
  • Lack of skilled psychosocial, spiritual, and bereavement supports for EOL patients and families living in these communities

  • Lack of timely respite care, necessitating unwanted and undesirable hospital admissions and emergency room visits

  • Lack of timely communication and flow of information in a manner that allows family physicians to remain the key providers of continuous care

  • Lack of mechanisms that allow family physicians, in the context of their own office “teams,” to interact and collaborate directly with community palliative care team providers

Education and decision support
  • Inability to model comprehensive palliative care, including best practice skills, knowledge, behaviour, and resources, for medical students and family medicine residents, owing to lack of structured contacts and resources

  • Lack of opportunities for practice-based continuing education utilizing academic detailing to develop best practices and collaborative skills

  • Lack of opportunities and resources (eg, salary replacement dollars) for mentorship, role modeling, and development of family physician practice “leads” who can be trained in turn

  • EOL—end of life.