Patients with constraints to successful video consultations (eg, no Wi-Fi, lack of access to devices, limited data plans, low technological literacy)

Routine follow-up or informing patients about normal results of diagnostic tests

Requiring visual examination (eg, skin and ostomy concerns)

Flaring and newly diagnosed patients

Discussion about IBD management

Engaging with family members and caregivers (eg, often during pediatric patients’ transition to adult care and when caring for seniors supported by caregivers)