Respondents’ views on the effects of computer use on different aspects of the patient-physician relationship: N = 161.
| EFFECT OF COMPUTER USE | RESPONSES, % | ||||
|---|---|---|---|---|---|
| VERY POSITIVE | POSITIVE | NO EFFECT | NEGATIVE | VERY NEGATIVE | |
| Level of distraction of the doctor | 8.6 | 10.9 | 61.1 | 6.9 | 1.1 |
| How well the doctor listened | 26.3 | 22.9 | 38.3 | 4.0 | 0.0 |
| Doctor’s eye contact | 23.4 | 24.0 | 33.7 | 8.0 | 0.6 |
| Length of visit | 18.3 | 29.7 | 38.3 | 2.3 | 0.6 |
| Overall satisfaction with the visit | 24.0 | 33.1 | 30.3 | 2.9 | 0.0 |
| Ability to voice concerns to doctor | 24.0 | 30.3 | 33.1 | 2.3 | 0.6 |
| Ability of doctor to explain your conditions | 26.3 | 30.9 | 31.4 | 1.7 | 0.0 |
| Ability of doctor to write prescriptions | 25.1 | 28.6 | 30.3 | 1.7 | 1.1 |
| Access to laboratory information | 15.4 | 31.4 | 34.3 | 0.0 | 0.0 |
| Access to chart information | 20.0 | 36.0 | 28.6 | 0.6 | 0.0 |
| Privacy of information | 21.7 | 20.6 | 36.6 | 2.3 | 1.1 |
| Time spent chatting about nonmedical matters | 11.4 | 18.3 | 54.3 | 4.6 | 0.6 |