Physician-pharmacist communication in the past 3 months
| FACTOR | NO. OF RESPONSES | NOT AT ALL, % | SOMETIMES, % | FREQUENTLY, % |
|---|---|---|---|---|
| Physician is difficult to reach directly by telephone (eg, have to relay message through the doctor’s assistant first) | 560 | 16 | 41 | 43 |
| Physician does not promptly return calls | 550 | 20 | 51 | 28 |
| Physician not receptive to your concerns | 543 | 38 | 49 | 12 |
| Physician not communicating or willing to share the therapeutic plan | 540 | 43 | 38 | 18 |