Mean (SD) satisfaction measures, by model of care: Scores are presented as the average rating on a 5-point Likert scale (1 = strongly agree, 5 = strongly disagree); respondents’ “not applicable” answers were excluded from mean scores.
| SATISFACTION STATEMENT I AM SATISFIED WITH ... | MODEL OF CARE | ||
|---|---|---|---|
| SOLO-GP CARE | GROUP-GP CARE | OBSTETRICIAN CARE | |
| • The explanation my provider gave to me about what was going to happen during my prenatal visits | 1.00 (0.00) | 1.14 (0.69) | 1.58 (0.90) |
| • The explanation my provider gave to me about medical tests and procedures | 1.00 (0.00) | 1.11 (0.53) | 1.5 (0.91) |
| • The information my provider gave to me about how things were going with my pregnancy | 1.00 (0.00) | 1.06 (0.24) | 1.42 (0.76) |
| • The kinds of things my provider discussed during my prenatal visits | 1.05 (0.22) | 1.09 (0.28) | 1.64 (0.95) |
| • The explanation my provider gave to me about what to expect when parenting a newborn | 1.57 (0.93) | 1.75 (1.08) | 2.43(1.2) |
| • The way my provider prepared me for labour and delivery | 1.24 (0.70) | 1.53 (0.90) | 2.24 (1.33) |
| • The way my provider treated me | 1.00 (0.00) | 1.00 (0.00) | 1.31 (0.74) |
| • The respect I was shown by my provider | 1.00 (0.00) | 1.03 (0.17) | 1.31 (0.79) |
| • Being able to ask questions without embarrassment | 1.00 (0.00) | 1.00 (0.00) | 1.28 (0.68) |
| • The time my provider took with me | 1.05 (0.22) | 1.03 (0.17) | 1.81 (1.17) |
| • The interest and concern my provider showed me | 1.00 (0.00) | 1.03 (0.17) | 1.64 (0.99) |
| • The way my provider dealt with all my medical problems | 1.25 (0.79) | 1.19 (0.54) | 1.28 (0.61) |
| • The amount of time I waited to be seen by my provider | 1.71 (0.90) | 1.66 (0.87) | 1.68 (1.07) |
| • My ability to schedule prenatal visits at a time convenient for me | 1.48 (0.75) | 1.63 (1.03) | 1.35 (0.75) |
| • The total amount of time I spent at the office or clinic | 1.52 (0.87) | 1.66 (0.97) | 1.77 (1.24) |
| • The overall quality of prenatal care I received from my provider | 1.00 (0.00) | 1.06 (0.24) | 1.54 (0.81) |
| • The care my provider showed me during my labour | 1.05 (0.23) | 1.22 (0.61) | 1.58 (1.06) |
| • The care my provider showed me during my delivery | 1.05 (0.23) | 1.25 (0.76) | 1.48 (0.96) |
| • The outcome of my delivery (eg, my baby’s health and safety, my health and safety) | 1.05 (0.22) | 1.20 (0.47) | 1.20 (0.82) |
| • The skills my provider demonstrated during my delivery | 1.05 (0.23) | 1.29 (0.74) | 1.29 (0.86) |
| • The postpartum care I received from my provider in hospital | 1.25 (0.55) | 1.23 (0.49) | 1.57 (0.84) |
| • The postpartum care I received from my provider after discharge from hospital | 1.3 (0.80) | 1.23 (0.65) | 1.6 (0.91) |