Table 3.

Accessibility and accommodations in practice: Mean (SD) overall score for accessibility in practices was 72% (15%) and mean overall score for physician accommodations was 79% (5%).

FACTORSPROPORTION OF PHYSICIANS INDICATING YES
Accessibility
Physical
  • Examination room has a wide door, providing room to maneuver100
  • Building has level entrance or ramp96
  • Outside doors are manageable and barrier free96
  • Signage is clear and legible91
  • There is an accessible washroom near examination room87
  • If office is not on ground floor, there is an elevator81
  • There are handrails on stairs and in hallways52
  • Examination table is adjustable26
  • Examination room has lift to assist with transfers9
Interpersonal
  • Personal assistance available for transfers or dressing83
  • Information products are accessible42
Expertise
  • Functional limitations are considered91
  • Familiarity with normal complications of SCI exists86
  • Aware of interaction with common health concerns86
  • Aware of benefits and supports62
  • Staff are familiar with procedures55
Accommodations
Home visits96
Longer appointment times91
Special timing of appointments91
Emergency department visits83
Telephone conversations74
Telephone prescription renewals74
After-hours appointments70
Joint appointments with specialists57
  • SCI—spinal cord injury.

  • Adapted from Actionable Nuggets.34