Respondent characteristics and TCI, OJ scale, and OCB scale scores: Respondents (N = 666) from 58 CHCs.
| CHARACTERISTICS | NPs (N = 123) | FPs (N = 111) | NURSES (N = 146) | SOCIAL WORKERS (N = 44) | ALLIED HEALTH PROVIDERS (N = 55) | OUTREACH WORKERS (N = 20) | MEDICAL SECRETARIES (N = 84) | ADMINISTRATIVE ASSISTANTS (N = 46) | CLINICAL MANAGERS (N = 37) | TOTAL (N = 666) |
|---|---|---|---|---|---|---|---|---|---|---|
| Mean (SD) no. of years employed in the CHC | 6.0 (6.2) | 7.1 (7.0) | 5.6 (6.4) | 5.7 (6.2) | 5.4 (6.0) | 6.2 (6.3) | 6.2 (5.5) | 5.3 (4.1) | 6.5 (5.6) | 6.0 (6.1) |
| Full time, % | 79 | 41 | 65 | 86 | 67 | 75 | 72 | 89 | 100 | 75 |
| Mean (SD) TCI scores* | ||||||||||
| • Vision subscale | 5.2 (1.1) | 5.4 (0.9) | 5.6 (1.0) | 5.6 (1.0) | 5.5 (0.8) | 5.1 (1.2) | 5.6 (0.9) | 5.7 (0.9) | 5.6 (0.7) | 5.5 (1.0) |
| • Safety subscale | 5.2 (1.3) | 5.7 (1.1) | 5.6 (1.2) | 5.2 (1.1) | 5.5 (1.0) | 4.9 (1.5) | 5.5 (1.2) | 5.5 (1.0) | 5.7 (0.9) | 5.5 (1.1) |
| • Innovation subscale | 4.7 (1.4) | 5.0 (1.3) | 5.2 (1.2) | 4.9 (1.2) | 5.2 (1.1) | 5.0 (1.3) | 5.5 (1.2) | 5.4 (1.2) | 5.4 (1.2) | 5.1 (1.3) |
| • Task orientation subscale | 4.9 (1.3) | 4.9 (1.3) | 5.2 (1.3) | 4.7 (1.4) | 5.3 (1.0) | 4.7 (1.1) | 5.3 (1.2) | 5.3 (1.1) | 5.2 (1.3) | 5.1 (1.3) |
| • Total TCI | 5.0 (1.1) | 5.3 (1.0) | 5.4 (1.0) | 5.1 (1.0) | 5.4 (0.7) | 4.9 (1.1) | 5.5 (1.0) | 5.5 (0.9) | 5.5 (0.9) | 5.3 (1.0) |
| Mean (SD) OJ scale score* | ||||||||||
| • Interactional justice subscale | 5.3 (1.2) | 5.5 (1.1) | 5.6 (1.0) | 5.5 (1.1) | 5.6 (0.9) | 5.1 (1.4) | 5.5 (1.4) | 5.6 (0.9) | 5.4 (1.1) | 5.5 (1.1) |
| • Procedural justice subscale | 4.5 (1.4) | 4.4 (1.4) | 5.0 (1.3) | 4.6 (1.3) | 4.6 (1.3) | 4.4 (1.4) | 5.1 (1.4) | 5.4 (1.1) | 5.3 (1.2) | 4.8 (1.4) |
| • Total OJ | 4.9 (1.2) | 4.9 (1.1) | 5.3 (1.0) | 5.0 (1.1) | 5.1 (1.0) | 4.7 (1.2) | 5.3 (1.2) | 5.5 (0.9) | 5.4 (1.1) | 5.1 (1.1) |
| Mean (SD) OCB scale score* | 4.9 (1.1) | 5.0 (1.0) | 5.1 (0.9) | 4.9 (0.9) | 5.0 (1.1) | 5.0 (0.9) | 5.2 (1.1) | 5.3 (0.9) | 5.0 (0.8) | 5.0 (1.0) |
CHC—community health centre, NP—nurse practitioner, OCB—Organizational Citizenship Behavior, OJ—Organizational Justice, TCI—Team Climate Inventory.
↵* All scales range between 1 and 7.