Table 2.

Building issues and physical barriers

LOCATIONBARRIERS
Outside the building housing the family medicine clinicNo safe crossing (to get to the hospital)
Uneven pavement on the sidewalk
No clear sign marking the clinic building Lack of parking
Inside the building housing the family medicine clinicLack of accessible doors (opening the wrong way, heavy, button for automatic opening not working)
Elevator issues (doors close too fast, do not announce floor number, no signs)
Steep ramps
Small bathrooms; difficult to maneuver wheelchair or walking aid
Lack of signage (eg, directions to clinic, marking bathroom)
Inside family medicine clinicPoor waiting room layout for those with mobility aids (lack of space)
Lack of accessible examining tables
Difficulty using pedal sink
Difficulty maneuvering within examination room